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Phone gets very hot

Getting a little warm in hot weather is normal, but if the phone is too hot to hold or shows a warning, try the fixes below.

Steps

  1. Don't use it heavily while charging
    Gaming or video editing while plugged in heats the phone the most. Let the phone rest while charging and keep it in a well-ventilated spot.
  2. Remove thick covers
    Thick, closed-back covers trap heat inside. Take the cover off during heavy use (games, long calls, navigation).
  3. Close background apps
    Close apps from the recent-apps view, and restrict background activity for heavy apps in Settings > Apps.
  4. Check brightness and hotspot
    Full brightness and the mobile hotspot both load the CPU. Keep both on only when needed.
  5. Update the software
    Check Settings > System > Software Update — some updates improve thermal management.
  6. Battery or charging issue?
    If the phone only gets hot while charging, try a different charger/cable. If it still heats up, get the battery checked at a service center.

Tips

Warning: If the battery swells from heat (back cover lifting), turn the phone off immediately and take it to a service center — never try to open it yourself.