Forgot the screen lock PIN/password

Phone locked and you can't remember the password? Don't panic — try these official methods first. Any shortcut or third-party tool is risky.

Steps

1. Verify with your Google account
   Many brands (Samsung, Pixel etc.) offer a 'Forgot password' option after several failed attempts, which unlocks via Google account verification.
2. Reset the lock via Find My Device
   From another device or browser, open google.com/android/find, log in with your Google account, select your phone and use the 'Secure Device' option — it sets a temporary lock you can use to open the phone.
3. Samsung users: SmartThings Find
   Samsung account holders can 'Unlock' from smartthingsfind.samsung.com (Remote unlock must already be ON).
4. Service center: prove ownership
   If nothing works, go to an authorized service center with the phone's purchase receipt / box — they verify ownership and do an official unlock.
5. Factory reset: last option (data will be lost)
   A factory reset from recovery mode will unlock the phone, but it erases all data — and it will still ask for Google account verification (FRP). Only do this if you have a data backup.

Tips

• Keep both fingerprint + PIN set up, so if you forget one, the other works.
• Save your phone PIN in a password manager.